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Capability map

Broad operational coverage, organised into working responsibilities.

Finance, supply, production, projects, people, customer operations and service are presented as connected responsibilities with clear transaction boundaries.

Finance and closeCommercial and supplyProduction and qualityPeople and service

Actual application interface from the official module documentation; final configuration and scope are confirmed per deployment.

Buying applicationPurchase order
ERPNext purchase order record with supplier, items, totals and downstream actions
Actual application interface from the official documentation. View source · CC BY-SA.

Core operations

Control the commercial and financial backbone.

Shared masters and linked documents keep sales, purchasing, stock, projects, assets and accounting aligned.

Finance and accounting

Run receivables, payables, cash, ledgers and close with visible source transactions.

  • Chart of accounts and dimensions
  • Receivables and payables
  • Payments and reconciliation
  • Budget and cost-centre views
  • Multi-company and multi-currency foundations
  • Period-end reports and controls

Sales and fulfilment

Carry commercial intent from quotation through delivery, billing and returns.

  • Customer and contact masters
  • Quotation and sales order
  • Pricing and discount controls
  • Pick, pack and delivery records
  • Sales invoice and credit path
  • Returns and fulfilment status

Procurement and supply

Connect demand, supplier decisions, receipt, inspection, liability and payment.

  • Material and supplier requests
  • Supplier quotation comparison
  • Purchase order approvals
  • Receipt and accepted quantity
  • Purchase invoice matching
  • Supplier performance context

Inventory and warehouses

Know stock position, movement and commitments across locations.

  • Warehouses and stock locations
  • Batch and serial traceability
  • Reorder and material requests
  • Transfers, issues and receipts
  • Stock ledger and valuation
  • Cycle count and adjustment controls

Specialist applications

Extend the operating picture without losing the transaction chain.

Manufacturing, workforce, customer and service applications deepen role-specific work while preserving shared outcomes.

Manufacturing and quality

Plan materials and capacity, execute work, record production and inspect outcomes.

  • BOM and routing
  • Production planning
  • Work orders and job cards
  • WIP and finished-goods movement
  • Quality inspection
  • Maintenance context

People and payroll

Manage employee lifecycle, attendance, leave, expenses, performance and controlled payroll preparation.

  • Employee lifecycle
  • Shifts and attendance
  • Leave and employee requests
  • Expenses and advances
  • Goals and appraisals
  • Payroll preparation and review

Customer and sales

Keep prospect, deal and communication context visible before commercial fulfilment begins.

  • Leads and organisations
  • Deal pipeline
  • Email and activity history
  • Tasks, notes and follow-up
  • Assignment and lead SLAs
  • Quotation hand-off

Service desk

Run structured request, incident and customer-support work with ownership and response targets.

  • Email and portal intake
  • Agent and team queues
  • Priority and classification
  • SLA timers and escalation
  • Customer communication
  • Knowledge and resolution history

Foundation and attribution

Open foundations. Swaves delivery accountability.

Swaves ERP solutions may use and extend established open-source business platforms, including the ERPNext and Frappe ecosystem, alongside Swaves configuration, integration and managed services. Capabilities and interface patterns shown here are referenced against current published module documentation. ERPNext and Frappe are trademarks of their respective owner. Swaves does not claim partner certification, endorsement or ownership of upstream products.

Start with the operating model

Bring the process that is losing control first.

Current companies, sites and systemsUsers, roles and approval authorityPriority process and known exceptionsMigration, statutory and integration requirements